In a democratic culture, even disturbing information is useful feedback. When the mentally ill whom we have thrown onto the streets haunt our public places, their presence tells us something important about the state of our union, our national character, our priorities, and our capacity to care for one another. That information is no less important than the information we provide through databases and books. The presence of the impoverished mentally ill among us is not an eloquent expression of civil discourse, like a lecture in the libraryâ€™s auditorium, but it speaks volumes nonetheless.
This is exactly the kind of thing I needed to read in this moment when I’m seriously considering how best to understand the term “Information Professional”. [via Jeremy]