Note-taking goes Ubiquitous

Note-taking goes Ubiquitous

[youtube http://www.youtube.com/watch?v=DE-mnEdAf7g&hl=en&fs=1]

Faculty can usually tell if they’re being recorded, what with the need for some sort of obvious recorder. But what if the computer and the recording device are in the pen?

This would be pretty wicked if you could mash up all the notes from the class along with the lecture recording. If we could get the pen to work online instead of just off, you could see the notes being created in real time.

Gift Economies and Librarian Blogs

Gift Economies and Librarian Blogs

I’ve been turning over the idea of gift economies and the internet for some time now. For me it started with Henry Jenkins’ keynote at Internet Research 8 in Vancouver, when he suggested that fans who produce popular product should be paid by the company that owns the copyright. My gut turned sideways and I nearly shouted it, NO. NO NO NO. It registered at the top of the horribly wrong meter.

The more I thought about it, and examined my violent gut reaction, I started to think that adding money to the equation goes against the natural economy of fandom cultures. I’m pretty firmly convinced that fandoms revolve around gift economies, where fans create product that other fans consume, and the consumers are required to pay back the gift by providing feedback, linking others to the product, engaging in commentary about the product, or other fandom behaviours. I hesitate to say it, but another payback activity is deference. I shouldn’t shy away from it. It’s true. There are some fans who are seen to give more to the community than any individual can properly pay back, and thus resentments and frustrations are born. This is exactly gift economy theory, so I’m fairly certain it fits.

So my own reaction at the idea of adding money to the mix is justified; it’s the wrong kind of economy. It would swing the balance. It would increase resentment a million fold, because the people who get paid for their fandom production would become completely unpayable by fandom standards, and would be seen as a stooge of the original producer. I sell out. No longer fully part of the community. Untrustable. No spreading the wealth; any fandom creation is a product of the community, with inspiration and ideas from the community, build on the scaffold of commentary and conversation, beta readers, donations of art, video, songs, fandom trends and ideas, and communal construction of character interpretation. How can one person gain reward from something that is, at its heart, entirely dependent on the community?

So that said, I think I’m seeing the same thing happening in the librarian blogosphere, and I find it interesting. The Annoyed Librarian kept an anonymous blog ranting about librarianship. It was funny and wry and I don’t remember it being too terribly controversial in its blogspot form. People might have disagreed with her approach, but it was just one anonymous blog. There are many more named blogs to read.

But then Library Journal moved the Annoyed Librarian over to their website, and paid her to write her rants. Now she’s official, she’s part of the machine, and getting paid to do it. Perhaps I wasn’t paying enough attention to the blogspot blog and its comments, but I think there’s a marked difference in the kind of comments she gets.

A Selection:
Since I am an Annoyed Librarian too, do I get a cut of the profits?
Rehashing old posts is the best you can do? Couldn’t you have just said this in a comment on the original post? How about some original material? I guess the AL cheerleaders are happy so that’s all that matters.
If you like light and fluffy posts, you’re in the right place. Not much substance here so far.

Generally speaking, librarians don’t comment like this on non-profit blogs. Now that the Annoyed Librarian is being paid for her trouble, that changes things. Comments that won’t help: when her attempt at humour is criticized, the Annoyed Librarian says this:

I don’t need Comedy Central, I’ve got LJ paying me to write this stuff.

And, the post that prompted me to write this post:

Set a date, tell your overlordier, plan a big finale, whatever you like, but give it up. Soon. Because the joke’s been played, we’ve all been had, you’ve picked up a few pennies, and now the joke’s just going to get old. Fast. And you know I know you know that.

I want you to hit it and quit. Can you hit it and quit?

In a world where librarians get book deals and we actually do get paid to do the work we write about, I was a bit surprised to see what I’m used to seeing in fandoms happening in the librarian blog world. But maybe it’s not fandom that generates a gift economy; maybe it’s something inherent in online communities generally. (Could that be so?) Apparently, we librarian bloggers also understand our blogs to be gifts to the community rather than something that aught to be remunerated financially. People are feeling skimmed off for cash. The understanding seems to be: you wouldn’t exist without us. If you get paid for what you do, you’re using us for your own profit. And you will pay our price for that.

I wanted to think about it in terms of fandoms and fandom culture, but maybe it’s much broader than that.

R.I.P., Lively

R.I.P., Lively

Dear Google,

I’m sorry to hear about Lively. I guess you didn’t get the response you expected. But you know, it was a good idea. I love the idea of the same avatar turning up on many different pages, a representation of me that moves with me from web location to web location. It’s like an ID, but with features and motion. You were on to something there. It’s not your fault that people can’t figure out how to use it. This is always the way with things. When cool new apps appear on the horizon, everyone says: “Well, what’s it for?” People as a rule aren’t terribly imaginative.

Anyway, I’m sorry it didn’t get the reception you expected. I hope you’re not giving up on virtual worlds entirely. So many people are right now. Every time I turn around someone tells me how the concept is dead and no one wants to go near it. Why is this? We haven’t even BEGUN to scratch the surface of what we could do with virtual worlds. Every once in a while you see something amazing blossom out and people are stunned. I guess we just need a few more blooms to get people’s imaginations stirred.

I mean really; how many times have blogs been dead? And how many blogs are there now? Sheesh.

I hope you have a little party/wake in honour of Lively’s passing. I would go.

Love always,

Rochelle

Blogging in Education

Blogging in Education

In August, I was invited to come do a quick (about 15 minutes!) talk for new faculty about using blogging as part of teaching. Apparently the feedback was good, so I was invited to come back and do a longer piece on it. There are 40 people signed up, and the talk is today.

Normally talks don’t scare me particularly, because I do love to natter on about topics I’m interested in. (And really, a talk is very much like a blog post…I talk for a while, and then it’s open for others to comment, right?) But for some reason I’m anxious about this talk. Maybe because people signed up for it. They will be expecting things. Can I live up to their expectations? I don’t know.

I have things to say. I think they’re somewhat important things. Somewhat. I even have powerpoint! (Some cited CC flickr images and some power statements, but it’s in ppt!) But still.

The main gist of what I want to get across is something like…well first of, you have to match your tools to your content, your expectations, and your personality. There is no magic bullet technology that will work for everyone, and there’s no point using blogging if you’re not going to use it in a way that suits both the content, the syllabus, and your own style. A given?

I think the other thing I want to get across is the difference between formality and informality. If you want students to do more formal writing, I’m not sure this is the way to do it. Mostly because, in the case of undergrads, formal writing is not a comfortable form. It’s a way of distancing themselves from the material. It’s not honest for them. As they learn to use the tool of formal essay-writing better, it can become more honest, but…for most, not so much. If you want real thinking, really interest and passion and engagement, you have to toss formal essay-writing in blog form out the window. It’s too easy to plagiarize. And writing is good, and you can think of this writing as creating a portfolio of primary sources that can be drawn on later to create formal writing. I’ve been thinking of it in terms of honesty; allow students to be honest. If they don’t understand something and mention it, that will help them later, because they’ll be able to show how they come to understand something in a formal report.

Which leads me to something that bonked me on the head yesterday while reviewing for Learning Inquiry. I read this fantastic article that used some extremely bang-on terminology: productive failure, and unproductive success.

Here’s what I’m currently considering: we tend to reward unproductive success more than anything. If a student walks into a class knowing the subject material, that student will probably do extremely well. If a student spends 3/4ths of the class struggling with the material and getting things wrong, not understanding, struggling with concepts, and then really gets it, that student will probably not do as well. But that student is actually learning, and demonstrating learning. We don’t have an effective way of rewarding real learning.

Which is the key reason why I object to switching out the word “student” with the word “learner”, though I know it’s trying to get at the same idea. We don’t know whether we have “learners” or not, on a grand scale. Often we have a group of already-knowledgeable students who will unproductively get As and we feel good about it the learning experience. How do we measure learning? Real learning? Going from confusion to understanding? How do we even see it when undergrads often don’t even open their mouths in class? Do we really have a “Learning Management System”? Really? How do we really support and reward learning rather than merely unproductive success?

So I think blogging done well, set up with good expectations and with a fostered honesty, can reveal the actual learning going on, and can give students the option of displaying the learning they’re doing. And we can reward it that way. If a student struggles for the first half of the course and demonstrates that struggle, and then suddenly GETS IT, you’ll have evidence of their learning. You can reward that, you can grade them according to how they learned and how articulate they can be about the way in which they learned and why. At the moment we grade them based on whether or not they get it fast enough, for the most part. So you can use these tools to support and encourage productive failure as a means toward productive success. I’m not saying it’s enough to just try. Unproductive failure isn’t the goal either. Failure that builds into understanding is productive.

But the key part, it seems to me, is finding a way to get through to a class about how to use a blog. I’ve been thinking about this. I’m getting better at giving motivational speeches, and this one would be a challenge. I think you have to drop the formality, and encourage honesty. Perhaps a discussion about the wonders of productive failure is important. Or even to explain that formal writing isn’t objective, it’s just a tool for people to channel their confusion and passion in a culturally acceptable way. So let’s screw with what’s culturally expectable. Tell us what you really think. Have you ever heard of these ideas or concepts before? If so, where? Do you think it’s relevant? Why do you think you’re learning this? Do you understand the article? Was it too difficult to understand, the sentences too long and filled with jargon? Say so. Do you find this subject boring? Why? (Do you think political history is boring? Why? Because it seems too distant and filled with names and numbers, and not enough about juicy things like the real details of people’s lives? Valid comment!)

Undergraduate students are doing two things at university (among others): 1) learning content, and 2) learning to speak to faculty in the “right” way through their work, ie, learning formal scholarly communication methods. The second one is the harder one. Students sort of put on a voice they think faculty want to hear (which is where that dreaded word “utilize” comes in; it makes the student sound more formal, more serious; hahaha no it doesn’t). Students are often avoiding the learning part by trying to put on a show with the formal structure and language. So for get it for a second, for the blog part; let them just be honest about what they think. They can shape that into formal communication later.

As I’ve been writing this, Jeremy sent me this article about how students expect a better grade because they “tried really hard”. That’s not what I’m saying. I’m saying: let productive failure be okay in your class. Trying really hard and getting nowhere doesn’t deserve a better grade. You need to succeed to get a good grade, definitely. You have to end up at point B from point A. But how you get there might be different. I’m just saying: let students have a shot at getting there in their own way.

Using blogging to track productive failure isn’t changing the whole structure, after all. It’s just giving students one assignment, just one, where being confused about the subject is okay. If they can build on their failures and come to understand, to turn it into a productive success, just for one assignment, isn’t that a valid part of a well-rounded education?

What I learned (and thought about) in Copenhagen

What I learned (and thought about) in Copenhagen

I tried to think of a way to present what I learned via Internet Research 9 in Copenhagen, but I’m still heavily jet lagged. So I’m going to present it in discrete chunks.

Work and Play
There are certain ideas and words that trigger a very serious gut reaction in me. I really appreciate these conferences so I can sit with those feelings and talk with others about them to see if I need to fight with my gut or against it. One of those triggers went off during the pre-conference workshop when we talked about the terms “game”, “play”, “recreation”, and “leisure”.

First, game: this came up in the perennial (and yawn-inducing) question about whether or not Second Life is a game. In my opinion, Second Life is a game engine with the game pulled out, just like MOOs before them. But the term came up again. My answer is the same: no. It’s not a game.

“What’s wrong with play?”

No no no, “game” does not mean “play”, and “play” does not mean “game”. I have no objection to games, but turning all play into a game is a dangerous slide in terminology. I’ve read Julian Dibbell‘s fantastic book Play Money and I already know that there’s a difference between play and games. You may “play a game”, but play is much more than a game. A game has rules and outcomes, play can be just about anything that’s fun. Julian Dibbell notes that there are always elements of play in work, and those are the most productive times across the board. He also notes that there is a lot of work in games, so the classic allocation of “play” behaviour to games alone is a misnomer. No. Just because it’s play doesn’t make it a game. And that goes on with “leisure” and “recreation”. Limiting our days to “work” and “non-work/fun” portions makes my skin crawl. The only distinction there is that one is rewarded financially and (presumably) is not, and I’m not sure I’m ready to let capitalism dictate the basic terminology of my life. There are so many areas where I want to break down the false dichotomy between work and play for the sake of my own sanity, I just can’t get into a worldview where fun is a thing that happens when not working. I must back away slowly from that entire set of terminology.

But the conversation is important. Play has value in education, and needs to be understood that way. Working with social networks and technology on a full time (more than full time) basis, I run into a lot of people who have problems with people “playing” or having fun at work or in school. So one of my goals, added to all the others I already have, is to help people understand and accept the amazing value that play brings to our work and to academic success.

This isn’t about fighting work-life balance; I’m all for that. But I’m also all for letting your “play” life bleed into your work life and not deliberately holding back the most productive and creative parts of yourself for only one or the other. In a way, this is like the old blogging argument; a good blog, according to some, has one topic and sticks to it. This is “work”. Then there’s the rest of us, who blog about whatever’s going on and catches our interest, and thus lets it all blend together in a big creative pile. My current case in point: I “played” in Second Life for many hours to build Cancerland, which is ultimately expression of something so personal I was assigned an agent at work to help me manage the communication of it. But now it’s very much linked to my work life as well, as an experience, as an idea, and an example, and by turning my brain around to the idea that you can create experiential learning spaces that express information in amazingly effective ways. That’s valuable, in spite of the false distinctions of work and play.

Ubiquitous Computing
One of the conference’s keynotes involved a fascinating look at what a fully integrated city would look like; where the internet is a part of everything. I like this idea, and I need to spend more time considering it. Unshackle the world from computers themselves but hook them into the internet in million new ways. Walk through the world and stay online at the same time; overlay a google map on the world as you see it with your own eyes. One of the ideas that tweaked my imagination was the idea of using the city as your interface. I’m kind of already down that road in my thoughts about replica builds in Second Life and how the replica element of it allows us to provide layers of meaning into the interactivity and affordances; the idea of your city as interface takes that idea and turns it around. Being out in the world and playing an online game with your city. (Probably not Grand Theft Auto.) My first thought was this: how do we turn the library into a location for a ubiquitous computer game? How do we take students offline but keep them online? It’s an expensive proposition (maybe), but it’s something I’d like to keep thinking about. There are lo-tech ways to do it, and I want to try them.

In/Formal Learning
I realized during this conference that my true interest in education goes beyond just technology. My interest, at its heart, is in examining the many (many) means and methods of informal learning, and bringing them to formal learning. When people make the distinction between formal and informal learning there’s a big part of me that wants to shout: “Why are you making those two things so distinct?” The passion that’s so often present in spades in informal learning is what I want to see more often in formal settings.

Interesting things about Twitter

Interesting things about Twitter

I’m heading out to Internet Research 9, the annual conference of the Association of Internet Researchers, in Copenhagen today. My flight leaves tonight, so I’m still in my pjs, going over my packing, counting pairs of underpants, looking for socks, and filling up my toiletry bag. Since my list of friends on Twitter is largely people like me, interested in the internet from a professional as well as personal perspective, many of them are also attending the conference. With each update, I see more and more of them heading to the airport, reporting on line ups and airport staff, giving their final hurrahs as the plane door shuts. Seeing people already on their way makes me question whether I got the time right for my flight, and I’ve already checked my ticket twice.

While many people can’t work out what the point of twitter is for, and I might not be the right person to explain it to them, I can’t really think of another medium that gives you that kind of glimpse into other people’s lives as pieces of a puzzle that occasionally all fits together. For me, right now, it’s a look at the zeitgeist, a sense of shifting from one place to the next that we, as a group of professionals, are in the process of taking.

Jeremy is already there; he left yesterday and is stumbling around Copenhagen right now trying to stay awake and enjoy the sunshine. I wish we were traveling together; I don’t much like overnight flights and I’m anxious about getting there and going through all the minutae to get myself to the hotel while feeling groggy, exhausted and uncomfortable. I find it strangely comforting to see so many other people, just like me, so unlike me, going through the exact same process.

How do you quantify the feeling of comfort?

Cancer Redux

Cancer Redux

For the last few weeks I’ve been attempted to recover from treatment-related anemia. It’s not uncommon, and someone (including me) should probably have seen it coming, but I certainly didn’t. I haven’t been feeling well for some time, but I couldn’t accept being sick again. I just felt tired; everyone feels tired sometimes, right? So I worked through it until I started losing my balance and was so light-headed I had trouble concentrating. My doctor’s response, after seeing my blood test results, was: “Oh crap.”

Denial is an amazing thing; there may be no force more powerful.

But that said, in the last few weeks I’ve started to really come to terms with cancer. Easy to say: it appears to be well behind me now (just had my 6 month all-clear). I’ve gone through periods of cursing my body for doing this to me, for allowing this to happen, for creating cancer in me. But lately I’ve been turning around on that.

My body found that group of malignant cells before any doctor ever did. And when it found them it started coating the in stone to keep them away from me, to keep me safe. My bod deserves a pat on the back for that.

Things other than my tumour that are 1.5cm:

The Last of the Neanderthals

The Last of the Neanderthals

Such a great article from National Geographic today. The most poignant part, for me:

Evolutionary biologist Clive Finlayson, of the Gibraltar Museum, was standing in the vestibule of Gorham’s Cave, a magnificent tabernacle of limestone opening to the sea on the Rock of Gibraltar. Inside, fantastic excretions of flowstone drooled from the ceiling of the massive nave. The stratigraphy in the cave is pocked with evidence of Neanderthal occupation going back 125,000 years, including stone spearpoints and scrapers, charred pine nuts, and the remains of ancient hearths. Two years ago, Finlayson and his colleagues used radiocarbon dating to determine that the embers in some of those fireplaces died out only 28,000 years ago—the last known trace of Neanderthals on Earth.

Imagine it: the last outpost of the Neanderthals, a tiny remaining group of fur-clad hunters sitting on the edge of the earth, looking out over the ocean as the sun sets, warming their hands around the last fire. Going gently into that good night.

How to keep a Good Blog

How to keep a Good Blog

I’m listening to Nora Young talking about how to keep a good blog (as opposed to a crappy one) on Spark. They say her own blog is pretty crappy. The advice she got was to pick a topic that’s unique and that she’s passionate about; that thing that everyone tells you to shut up about should be the topic of your blog.

I think this is a very male geek perspective. Perhaps male nerd perspective. That’s about branding yourself with your own singular idiosyncrasies; you always post about the intersection between WoW and Freud? Sure, you can be the WoW Freud guy to your tiny wedge audience, but I’m not sure that gives you an awesome blog.

I don’t think you need to have one topic to have a good blog. In fact, I think I’d get bored of your blog if you only have one topic. (It’s like allowing your blog to be dominated by, ahem, cancer or something.) The only advice she got that I think is any good is this: find your own voice. Any blog, and any topic, can be interesting if it’s really coming from you, if the ideas and feelings and observations are genuine. I don’t even think your voice, your perspective, has to be radically unique, either, and I don’t think you have to go out of your way to make yourself unique. I think you just have to be passionate. There’s no point writing about something you’re not passionate about, and I’d hope that you’re passionate about a lot of things.

Nora Young is, apparently, interested in both technology and philosophy, so her adviser told her to write about the intersection of those things. That could be interesting. Equally, I think her interests would naturally create that, when appropriate. The better advice would be: write about what really grabs you.

I think the point is to talk back to popular culture, to hegemony, to media, to teachers or authority or peers. Make yourself an active participant rather than a passive absorber of information, regardless of your situation. It’s more of a way to reorient your vision of yourself and your importance in your own grand scheme. To remind you that you have a voice in your world, and your blog can be your platform. I don’t think the point of that is to get more readers, or to have a more entertaining blog, so perhaps I’m a bad adviser on that front. I think the idea is to train yourself to speak out, no matter what the topic is. To think critically about what’s going on, read/listen/think carefully and add your opinion. Not just absorbing what you’re hearing, what you’re experiencing, but responding to it. To be political, I think that activity can make you a better citizen and a better person.

As a side effect, I think it gives you a better blog, too. Because your passion is obvious. You are a speaker in the world rather than a listener. You have something to add. That makes you interesting.

Scar update

Scar update

Someone asked, so I took a picture of my thyroidectomy scar today. For reference, here’s a short history of my scar:

18-02-08_2231
one week post surgery (mid-February, 2008)

06-03-08_1155
two weeks post surgery (end of February, 2008)

Photo 12
about four weeks post surgery (early March, 2008)

Photo 50
about a week post radiation (mid-March, 2008)

Photo 67
today

For those who are curious, and for those facing this exact surgery. The body takes it’s time to heal. This is how one learns to be patient, I suppose. It heals at its own rate, and it probably takes a full year or more before you get to see what it will look like as a permanent scar. Even then, I wonder; there are lots of products you can put on scars these days. I put vitamin e on mine during the day, and zinc (diaper rash cream, yes indeed) on it during the night.

When do you become a Survivor?

When do you become a Survivor?

In the SL cancer survivors group meeting today, a friend raised the question of the definition of the term “survivor”. For most of us, we understood it as being a person who has gone into remission. But that’s not the definition they use. (And by “they” I think I mean the American Cancer Society.) To them, you become a survivor the moment you get your diagnosis.

We debated that. I understand wanting to use the term that way, to help people stay out of victimhood. (Though: sometimes you really are a victim. Do we use the world “survivor” to obscure this fact? Is it healthy to obscure it?) The leader of the group is a fan of this method, and I’m sympathetic to her motives. Who wants to tell someone that they’re a victim right now, but one day soon they’re going to move into the role of survivor? (Now that I think of it, that doesn’t sound all that bad at all.) We discussed the concept at some length. Many of us had moments where we felt we moved into survivorship; for some, you become a survivor the moment you decide to fight back. The youngest of us in the group (aged 26, stage 4 lymphoma, currently in remission) says he decided to fight back a second after he got the diagnosis.

I didn’t. For the first few weeks I felt that my incision belonged to my surgeon. I wasn’t a “survivor”. I was a battleground. I felt very passive. Now, even though I’m still struggling with some after effects and I probably have another 6 months before I start to get back to being my old self, I feel like a survivor. I think it might come when you decide to claim it.

I’m not even sure what that means.

At the beginning it was only fear, a fate I couldn’t bear to think about. It was too big for me to cope with. Once the surgery was over with, I felt certain that it didn’t matter to me anymore, the treatment was already done, right? The thing was out, it was over. I underestimated the importance of that final, confirmed diagnosis. It was cancer. I couldn’t say the word. I thought I had accepted it then, but I really hadn’t.

Through treatment I felt like I was going through the motions laid out by my doctor and the nuclear techs. I did what I was told, exactly the way I was told to do it. I clung to the lists of rules. I didn’t take shortcuts. It was like dance by numbers, follow the pattern of feet on the floor. Except in my case it was the outline of my body, and my job was to lay down and wait it out. I didn’t feel like a survivor then either. I felt pretty much like a puppet whose strings are pulled by someone more knowledgeable and more powerful. I was an avatar of cancer treatment.

I didn’t feel like a survivor when the depression sunk in, when I couldn’t stop crying. When my hips burned in pain. I didn’t feel like a survivor when I struggled just to walk from my bedroom to the bathroom. I definitely didn’t feel like a survivor the day after my wedding, when getting out of bed caused pain in every joint and all I wanted to do was lie down and cry.

I didn’t even feel like a survivor when my endocrinologist gave me the first all clear. (Hopefully I’ll get the second all clear in a couple of weeks when I see her again. Apparently this life is going to be a series of all-clears, or the opposite. If you never have cancer, you don’t get told that you still don’t have it. But once you’ve had it, I guess they’re always going to be checking, and giving me the all-clear, again and again and again. Unless I’m unlucky.) You’d think that would be the moment, when you’re finished and it’s gone. Nope.

I think I started to feel like a survivor when started building it and communicating about it. I blogged about it all the way along, that isn’t what I mean. There was something pretty magical about turning it into virtual-physical form that made a huge difference. It made me less afraid. No, not less afraid: less in denial. Once I turned the experience into something concrete, and other people started experiencing it with me in this way, telescoped out with lots of discussion and questions, it was then I started to feel like a survivor.

Maybe you become a survivor when you’re no longer in denial about what’s happening to you. You survive the denial, you move past it. It’s harder to move past cancer. Maybe we need more words for this. Words that pop into mind that are useful: victim (because let’s face it; this is one of the stages we go through), battleground, warrior, survivor.

If there’s one thing I’ve learned through all this it’s that there aren’t enough words in the English language. Not by a long shot.

The Future of Questions

The Future of Questions

I was asked recently to fill out a survey about the situation, goals, and ideas of “future library leaders”. One of the very first questions the survey asked was a true or false type thing; there was a statement and I was asked my opinion about it. The statement said something like this: “In the future, 100% of questions will be directed first at Google.” It was worded better than that, though.

I disagreed. I explained why, but now that I’ve answered this question, I want to elaborate on my answer, and why I’m positive that I’m right.

I don’t mean to imply that Google will become less important. If anything, it will probably become more important. It works. But I don’t think all questions will start there. I think we’re missing something really key.

While everyone loves Google and uses it, most people would prefer to ask their questions of real people, in digital form. In every online community of which I’m a part, there is this constant problem; new users “abusing” the group by picking their brains. On Feminist, the erudite community on livejournal, there were so many questions looking for help writing women’s studies papers that schoolwork-related questions were actually banned from the community. Similarly, on Academics Anon, another livejournal community, many, many questions are posted that are answered thus: “Google is your friend.” There is a near-constant conversation going on about how people don’t read and can’t they just google that citation question, and why does everyone expect us to answer all these silly questions that we’ve answered already 15000 times? The crankiness about it is one thing (and I understand it, in spite of being a librarian). The fact that anyone would rather face that kind of hostility and ask their question to a community of jaded academics (the basic premise of the community) rather than simply type the keywords of their question into google (how to cite a website, etc.) is telling.

In the last two days, as I’ve been preparing for Burning Life, the same thing is happening again. In order to get into the land set aside for Burning Life, you have to join a group. The chat related to that group is almost 99% basic questions that are all answered on Burning Life’s webpages, and the natives are getting very restless. Those webpages are actually very clear and well constructed, but when redirected to these pages, the question-askers are getting mightily upset, as if being asked to read a webpage is some kind of insult. I find this fascinating. They don’t want to read the webpage, even though they are told repeatedly that the answer to their question is there. They want to be told. They want their hands held. They want the personal touch. All digitally, of course.

So why is it that reference as a service is dying by this desire for personal communication is so prominent in online communities?

I think the key to it is trust. And it’s not that these new Burning Life folks trust the rest of us in the group as individuals. They trust that we went through this process already and know how to do it. They trust that we have expertise, and an unwillingness to share it with them offends them. The same is true in the feminist and academics community; they don’t come to us because they like us as people, or find us approachable. They come to us because they trust that we know what we’re talking about.

What makes this all the more confusing is that there’s that constant refrain out there about how you never know who you’re dealing with on the internet, but no one takes that too seriously in these cases. They don’t care if you’re really a dog. They only care that you know something about this very specific category of knowledge, and your participation in this forum provides that degree of trustworthiness.

How can libraries get themselves into that kind of category? I’m not sure. But I think clearly defining and expressing our particular expertise is part of it. The rest is an open question.

Burning Life

Burning Life

You’ve probably heard of Burning Man, the art festival that happens in the middle of the Nevada desert every year; Second Life has a Burning Man festival of its own. It’s called Burning Life.

[youtube http://www.youtube.com/watch?v=YgqojJ987wY&hl=en&fs=1]

It’s run by Second Life owners, Linden Labs, and they put up plots of land for grabs at intervals this week. So the festival is open to anyone who can grab a plot. I missed the 5am rush for land this morning, but I got in at 1pm today, and got myself a plot. I was very lucky to get it; I took off my hair and all of my attachments in order to teleport in faster, so I grabbed the plot not naked but bald and shoeless.

Second Life events are amazing, so how could I pass up this one?

My build:

I built a light version of this several weeks ago for fun. Basically, I recorded 6 notes in a major chord. In this build, I created frames and “tacked” sheets up on them. The sheets each contain one of those notes, and when you walk through them, the note plays. I put them in sets, so each row is one incidence of the chord. You can run through it in any direction you want, creating different variations on the chord.

I really wanted to do pachelbel’s canon, and while I can see exactly how to do it, it has to be in a difference space. It needs to be a long loop, not strips. Pachelbel’s canon can’t be played all notes at once and sound good. So I reverted back to the major chord. There’s no dissonance in it. It doesn’t matter which side you start on. I want this build to be for groups to run through, and the sound of a major chord sounding in places like that is very ethereal.

I built a tiny campsite above it, because that’s probably going to be the best place to sit and listen while people run around below. I’m really looking forward to Burning Life. It runs from September 27 through October 5. Got an account? Come visit! It should be interesting.

Orientation Video

Orientation Video

I’m proud to finally present one of my summer projects: University of Toronto Mississauga library’s Orientation Video, Going for Gold.

[youtube http://www.youtube.com/watch?v=ZcD3NkbEXCQ&hl=en&fs=1&rel=0]

LOLcat

LOLcat

“This is my hiding place. It is ideal. It is soft and warm and from this vantage point, I can see any and all monsters as they attempt to enter the room. Why are you looking at me like that?”

“You! You are a monster! Beware my batting orange paw of doom!”

Homework

Homework

I object to anyone getting homework. I object to it in elementary school, in middle school, and even in high school. University doesn’t count because it’s not homework. You could, if you were dedicated, spend only as much time as you spent in high school doing university level work and you’d probably still gets As. Think about it. 8:30am to 3:30pm every day, Monday through Friday. That would do it, including class time.

You know why I object to homework? It doesn’t teach you the value of work/life balance. Kids sit in those desks all day for hours on end, and then you want them to go home and do more? What are you teaching them? That they should eschew their weekends when they grow up and work themselves into a frenzy, burning out early? Sure, there are times when work has to come home. You do it because you love it, and you want things to be easier. But as a rule? Don’t do it. I wish I’d had this revelation when I was a phd student, because it’s crushing to think, every moment of every day, that you should be working. No. You shouldn’t be doing homework at 7pm on a Thursday night, little middle-schooler. You should be out playing road hockey or jumping rope or swimming in your best friend’s pool. That’s better for you, mind and body. Math can wait.

Made the Front Page!

Made the Front Page!

Check it out! Hot off the presses: the latest edition of the Metaverse Messenger, with Dulcie Mills and Verde Otaared’s article, “Cancerland offers a close look at disease”, profiling my build in Second Life. I kind of sound like an airhead, since I couldn’t really claim to have built it for the good of cancer survivors, and I have no good sound bites for the how and why or what of it. Ah well. Poppy and Feeg, who I met through the American Cancer Society’s support group in world, had some great and very kind quotations in there too. There’s my rather crappy model of a tumour on the front cover! OMG my 15 minutes of fame have begun!

How to Dehumanize a Person in One Easy Step

How to Dehumanize a Person in One Easy Step

Today on the train downtown, I got to thinking about my sick leave. Before I had to take it, there was a big part of me that dreaded it, since I knew I would be very sick, but there was this other part of me, a smaller, quieter part, that longed for it. I just wanted the break. I was so incredibly tired and stressed out and panicked, the idea of a long time out seemed like a good idea.

And it was, for a while. There’s something about lying on an operating table and facing a cancer diagnosis that puts things like paperwork and job stress into perspective. My job basically faded away into the wallpaper while I focused on my health. My main priorities were sleeping and keeping warm.

These days, I’m back to work full time, and I love it. I love so much of what I do, I feel so lucky and blessed at every turn. I’m learning a lot of new skills that are sharpening my brain and organizing my life. My projects are interesting and challenging and fun. But some days aren’t as good as others for me, health-wise. I have bad days. I often have very groggy mornings that make it difficult for me to get myself moving at a normal speed. And some days I have pain management problems that make it impossible for me to do anything other than curl up and try to keep breathing. So I have to take those days off. Fortunately those days aren’t too common, but at this point there is nothing I hate more than taking more time off work.

I’ve been away long enough. I’m supposed to be all better by now. (Har har.) I want to be perfectly healthy and on all the time. I want to catch up somehow, make up for lost time. I love my job and the people I work for and with, and don’t want to be a losing proposition for them. While paid time off work sounds nice, there’s a serious downside.

I’ve come to realize how dehumanizing it is to have no working relationship with the world you inhabit. Does that make sense? When I’m not part of the human community as a functioning, productive member, I feel lesser. I feel embarrassed and cut off. I feel like a leech. I feel like my opinion is irrelevant, like I’m erased. I’m not participating, I’m not pulling my weight; that’s guilt talking. But I’m also not able to exert control/power/influence, either. That sounds more sinister. I’m not able to shape my world in the way I want it shaped, the way I think it aught to be shaped. I can’t argue my points and make my case. I can’t direct the flow of things. My presence recedes, the world doesn’t have my stamp on it like it feels like it does when I’m working. Work defines me in ways I wouldn’t have guessed. It’s linked into my self-esteem in a way that I find intriguing.

We are social animals. We build working communities and participate in them. The nature of our value comes from the ways in which we participate in our community and help improve it, or make it run, or provide some kind of service. I feel it most strongly when I have to miss work for unfun reasons, as if I’m being dragged out of my community; I’m being removed. My voice doesn’t matter as much, if at all. I’m dehumanized.

So then I started thinking about the numbers of people who are constantly marginalized in our culture, the people who don’t provide a service, who don’t improve the world or make it run. The people who are expected to be the recipients of our goodwill and charity. Those same people who get noses turned up at them because they are “lazily living off the public dime”. What a terrible place to be in this culture, where your input determines not only your community worth but your sense of self-worth. Am I overstating the point? I am certainly one of those people who want their actions to at least subtly alter someone else’s day/life in a positive way every day. When I feel I don’t have that ability or option, I feel shut out, on the outside, no longer part of the human community. It gets me down.

Everyone brings value to the human community in their own way. Perhaps this is the heart of why I felt I needed to build Cancerland in Second Life, so that at least my fallow period could be transformed into something useful. September is Thyroid Cancer awareness month. In my optimistic moments I can imagine that this blog and my Cancerland build are monuments to my attempt to raise awareness about thyroid cancer, to help others to cope with what they’re facing, to help those who love someone with thyroid cancer to understand what they’re going through, and how sick they are even when they don’t look as sick as you expect someone with cancer to look. I can spin it all that way. Maybe I need to spin it that way.

But it shouldn’t be that difficult to feel that you have value; on the flip side, everyone should have the opportunity to demonstrate their value in some way. Perhaps your disability doesn’t allow you to hold down a job; do you feel, as I did, dehumanized by that reality, unable to contribute to the all-mighty economy like everyone else? The bleakness of it jars me. My own guilt and formulation of “value” in that sense absolutely reeks of privilege. It makes me want to seek out and support alternative ways for people to contribute, regardless of their sickness or disability or personal struggles. There are so many wonderful things that can make our community a better one; they don’t all involve going to work every day. It reminds me of the power of play, the power of art, the power of voice. These things can have more impact on people’s lives than many workaday jobs. I want to have a personal revolution on the qualities that define that nebulous concept of an individual’s “worth”.

The Value in Replicas

The Value in Replicas

Jeremy and I have a recurring argument about replica builds. Well, it’s not an argument so much; mostly I agree with him. He does an excellent presentation describing his point that’s very convincing. There are a lot of replica builds in Second Life. And it’s not really a good thing.

By replicas I mean exact reproductions of real-world locations in Second Life. Spending significant money and time to reproduce, say, your campus down to the most minute detail. Jeremy’s argument is that the purpose behind these builds is primarily branding, and he questions the point of it. You branded a piece of Second Life by building your campus on it, but the campus in world is empty. So what was the point? He anticipates that most of these virtual campuses will start shutting down one by one as they fail to produce any recruitment or interest in the real life institution.

I agree with him, easily, that building a replica of your campus for the purposes of branding is a fairly pointless idea. The population of Second Life is not that big, given that it’s a global system. They claim to have over 14 million residents (at present), but only roughly 500K have logged in in the last 7 days, and to be honest I’ve rarely seen more than 60K on at any given time. Sure, by any human standards that’s a lot of people, but compare that to facebook: 90 million active users. Second Life is a small fish in a big internet; it’s filled with some tourists, some business people, some mavens who love building and coding, and a whole bunch of people who just like hanging out. The chances of any university administration having even a tiny minority of its students in Second Life is pretty minimal. The chances of any university administration having any prospective students in world is practically nil; remember that the minimum age requirement to log into Second Life is 18. I personally assumed that no students at my school have ever logged on until someone caught a glimpse of Second Life on a laptop in the library (so maybe there’s one). Putting things in Second Life to get attention of parents and prospective students simply won’t work. Whose attention are you going to get?

The best thing you can do in Second Life, the wisdom goes (and I don’t dispute it), is create something you can’t create in real life. Create impossible structures; the weather is always great and everyone can fly. Create a physical manifestation of a concept, an idea, a feeling. I’ve tried my hand at this and it has proved compelling. It works. It works and it’s unique, it’s using a tool to do something that breaks the barriers to which we’re accustomed. Doing something that you can’t do anywhere else; that’s the only way to make it worthwhile. There’s no point using the place as a chat room. Too much bandwidth, to expensive to maintain. So when you choose to do something, it needs to be worthwhile.

So replicas: where’s the value?

Same principles. Do something you can’t do in real life. What if you need to build the replica first in order to do that?

Example one:

[youtube http://www.youtube.com/watch?v=nw7eDKxEN0c&hl=en&fs=1]

Build a building in Second Life that doesn’t actually exist yet. Make a movie about it. If I were them, I’d probably use that build for presentations, or displays. Have a character running around inside it, doing a virtual tour, while you’re talking about it. Set up stations and let people log in and wander around through it. Make a movie of it without sound and display it on digital signage. You’re encouraging interest in something that doesn’t exist yet, allaying fears, answering questions, letting people feel like part of the process. What a fantastic idea.

But that’s not quite a replica, is it. It’s realistic, it’s real world, it’s abiding by real world physics and a literal plan, but it’s still something virtual (for now). You could do something similar with a renovation; make the soon-to-be real virtually. But what about things that really do exist?

The standard line does indeed run along branding lines; set up your campus, let people explore it. It’s not a bad idea, at its heart. But maybe it’s not enough to just recreate it. What if you recreate it, but add something impossible to it? Something real, something legitimate, but not something you’d ever get in real life?

One of my very favourite art projects was dotted around the streets of Toronto a few years ago. It was a sign in the shape of an ear, with a cell phone number on it. When you call it, you get a recording, someone telling you about a memory about the spot you’re standing on. It’s like a digital tour of the city, in personal stories. This is hard to do in real life, but relatively easy to do in person. What about a story around every corner? The collected stories of students on your campus, added to regularly. Add them in audio, text, pictures. Bring your campus to personal, legitimate, intimate life. People it not with avatars but with real stories, voices of real people, talking about what it’s like to be there, experiences. Moments of epiphany, stories about coffee with instructors, mentorship, enjoying the beauty of an autumn morning. Sounds of the street, random conversations. The options are really unlimited.

It’s not really so very far from the concept/feeling idea. You can use replicas in the service of those things, as the canvas on which you can build your masterpiece. But the masterpiece needs to be built; it’s not enough to just nail the canvas together. Don’t just brand; convey genuine, honest information. Use the tool to its fullest.

But who’s going to see it? Again, I think it’s something you demonstrate rather than expect people to stumble upon (though: if they do stumble on it, great!). Maybe you make movies; maybe you do something else with it that I can’t think of. Though I think it’s not unlikely that, once built, prospective students would jump in to see something full of stories and information from other students, especially if it grows every year. I imagine it would be a neat project for graduating students. Force number one to contend with: first year students are excited. They’re excited the moment they get that letter of acceptance. They want to pick their courses, meet students, ask questions, buy books. They want any scrap of advice or information they can get. They are keen. And yet for some reason we don’t do a heck of a lot to entertain that energy. We make them wait until September. For some of the less sexy but more useful services (like, say, reference, or interlibrary loan, or career services) that eager time where all information is absorbed with great glee, wouldn’t that be a great moment to express what is really available for them? Maybe they’re the audience, one way or another. And I can’t think of many other places where you could do it.

So I’ve come full circle with the replica build. On its own, not so interesting. But I can see it getting more interesting the more stories you add to it.

Best Underused Technologies in Education

Best Underused Technologies in Education

I’ve been searching and watching and experimenting, and in the last few months I’ve come to realize that these handful of technologies, some very well known, some less so, have a lot to offer teaching and learning but are less well-used for those purposes than they perhaps ought to be. Here’s my rationale:

Wikis
Some of the real leaders in instructional technology have been using wikis with students for some time, but they’re just not as widely-used as they should be, not by a long shot. Wikis can be both extraordinarily challenging for both the instructor and the students, or they can fit rather seamlessly into a traditional classroom. This flexibility makes them almost universally useful. Students can use wikis to keep collaborative notes in small groups or with the entire class, collectively annotate a poem or other text, create a collective bibliography, collaborate on assignments, write documents in a group, or create a document (an encyclopedia, a book of chapters, a picture book, anything) that end up supporting, say, a classroom in an underprivileged area, for instance; collectively rewriting the syllabus of the class; the options are almost limitless. Wikis, in short, are cool. They take very little training to use, they revolve around traditional skills and activities of writing and citing, and there are few classes that can’t benefit from their use. In time I believe they will be a standard tool inside courseware, simply because they are so incredibly flexible.

Flickr
Pretty much anyone with a camera and an internet connection uses flickr already, so flickr alone isn’t the revelation. The reason I include it here is primarily because I’ve pretty much given up trying to discourage people from using powerpoint. Most people in my circle of influence are married to powerpoint and won’t give it up regardless. So I’ve decided instead to encourage people to be a bit more conceptual and interesting with their powerpoint instead. Why not use creative commons licensed images from flickr to make that powerpoint more punchy? Under advanced search, flickr allows you to search only for content that you can borrow and reuse. Why not take advantage of a free source of amazing-looking images? My favourite powerpoint presentations are the ones that use no text at all, but represent points and ideas through creative commons images only. It fulfills the instructor’s desire to have a prompt for the next point, and it at least gives the class an opportunity to try and guess the point based on the picture alone. Hey, at least it’s something beyond endless bullet points on slides, right? We are turning into a user-content driven society, but so far we have been focusing more on creating it rather than using it. There’s a time for both!

Odeo and Seesmic
I’m linking these two particular technologies, but really it could be any of the significant number of online audio and video recorders. Odeo and Seesmic are, I think, only the simplest of them. (Though, the video recorder in facebook is stellar.) Here’s why I put it here: we waste a lot of time in education being talking heads. Often, people don’t even want to be interrupted; they want to read their their paper, or process their way through their detailed notes of the lecture, and take questions afterwards. Why are we wasting valuable in-class time for this? Why not read the paper at home into a microphone and/or webcam a couple of weeks beforehand and post the audio/video stream as a reading? Then you can use the time you have in class to actually build upon that lecture, build on the ideas and communicate with the students. I know lots of faculty feel students won’t watch it or listen to it or pay attention to it, but I think our fear around that support it happening. Listening to or watching the lecture is required; put them on the spot when you’re face to face. Tell them they need to come up with 3 questions and 3 comments based on the lecture and the readings, and post them before class starts. Expect them to do it. Students might be just lazy, but I think in fact we train them that they don’t need to do the required reading, because most of the time they sit in a lecture hall bored out of their skins and they don’t see the point of all that preparation. They’ll do the reading when it will matter, ie, before an exam. In graduate seminars you are expected to talk, and everyone feels the pressure to get the reading done and have something to say. Put the same pressure on undergrads! I see audio as a way to off-load our easiest ways to use a 2 hour lecture slot and do something that actually requires everyone’s presence and attention during that time. Life is short. Every face-to face minute should have value. The hardest part is figuring out what to do with 2 hours when everyone’s already heard your excellent lecture. What a great problem to have, I’d say.

Second Life
As much as some technologies are almost universally useful, Second Life is not. I know there are cohorts of educators that believe all courses should be at least partially in Second Life, but I don’t understand their reasons. Second Life is an amazing tool, but only where its particular kind of tool is needed. I think most people are excited by the togetherness factor; unlike message boards or email, when you’re all logged into Second Life, you’re all in there together. You can see each other moving around, and lately, you can hear each other’s voices. That’s very cool for distance ed courses that require face-to-face time. It’s also pretty cool for language learning. However, I’d say for the most part that Second Life’s greatest use is in building. I believe that the tools inside Second Life are excellent for in-depth research projects where students work either alone or in groups, where it is too easy to plagiarize or buy a paper rather than learn anything. If you’re ready to throw the traditional essay assignment out the window, a Second Life building project (say, a particular historical moment, a biography, an idea or concept like postmodernism or the nature of the hijab) might be just the thing. Students need to do a lot of research to get the details right and build it, and then they make a movie out of it that fits into another class, or on a website, or as part of a larger project. It’s interesting, it’s different, it’s engaging and unique, and it’s a lot of fun. With the right concept and the right support, I think this could be one of the most rewarding projects for instructors and students alike.

Firef.ly
This is brand new. When people first look at it, they don’t get why I think it has any relationship to education. I did a bad thing in that I grabbed an article from First Monday to try and explain it: check it out here. Look for the little bar at the bottom with the button “start chatting”. Get it? Basically it puts cursors and chat over top of a document, anchored to the document. So if I start typing while I’m reading the introduction, anyone else reading the introduction will see it. If I start typing while I’m in paragraph 5, others at that point will see it. If I get confused part way through, I can hover around the confusing part with others who are also confused. Essentially, we can now book a time and read collaboratively with students. Students can meet together and go through a document. You don’t have to wait until you get to the end anymore. I think this is way more valuable than you’d think, because one of the first skills students need to pick up when they start university is a new kind of reading. Reading an academic article is not like reading a book; it’s more like sitting in someone’s office and hearing a personal lecture. You to learn to respond as you hear it, you need to become part of a conversation with the article. If we encourage that early on, we end up with more vocal students. Also an advantage: with a tricky article, the class and read together and the TA or instructor can scroll through and see where the clusters of cursors are to see where students get stuck. And work it through right there!

Those are my current top 5. More next week or so, I’m sure.

Tell me a Story

Tell me a Story

A message I sent to the Second Life in Education Mailing list today:

I was just listening to the latest Radio Lab episode, which summed up a great deal of what I’d argue Second Life has to offer academic communication: the tools to create interactive, powerful, immersive and engaging narrative out of scholarly ideas and works. In this podcast, Robert Krulwich talks about the long conflict between “popular” means of communication and the sciences, and how that stand-off between them has resulted in the dramatic gulf between the ivory tower and everyone else. He links it directly to the power of the anti-evolution front springing forth from the US and spreading out over the world, because the anti-evolution front has an excellent *story* to tell, while science has agreed that story is not useful, is “play”, and science must be “work” and “fact” rather than metaphor and play.

At the same time I’m currently reading Julian Dibbell‘s excellent book Play Money, which underscores the odd divide western culture places between work and play, even when it becomes startlingly clear that productive work and play are by no means seperate entities.

So this podcast brings together these ideas; metaphor, story, and “play” have a valid place even in academic/scientific communication. Play and metaphor doesn’t cheapen or simplify ideas; it merely makes their implications strike us at deeper levels than mere facts. They are the driving mechanism for facts, perhaps. The means to deliver information.

And really, since language is really just a derivative of song, how is metaphor any less frivilous a means than singing?

Second Life, and and any other constructivist worlds that have appeared before and will appear in future, provides the tools to communicate concepts and ideas in a different, more emmersive way. In a way more like play, more like story, with a strong metaphor. I think this is crucially valuable.

Perfume

Perfume

The world is awash in scent.

I couldn’t smell anything for a while, so now I’m hyper-attuned to it. I’ve got a running catalogue of the smells that populate my day; the faint smell of french fries in the front foyer at the library, the smell of green, growing things along the road on the way to the bus stop, diesel fuel and the whiff of old cigarette smoke by the bus depot. The closed-in, grassy smell around the doors in and out of the hallways, the rich, beautiful smell of coffee in the Starbucks across from the library main entrance (I don’t like the taste of coffee–too bitter for me– but the smell of it is fantastic). The smell of rain on the grass, the earth, the streamlet that turns into a roaring river during these repeated summer rainstorms we’ve been having; it smells alive, thick, mossy, on the edge of turning into something new. My hands smell like a camping trip (roasted vegetable sandwich for lunch, the smell of which just doesn’t seem to want to come off). My cat, with his saliva-tinged coat, smells clean. His fresh litter (untouched, fresh out of the container) is pure clay, unscented, and smells like the old concrete walls at the skating rink where I used to practice twice a week; like old stone, crushed and pushed into submission, crumbled by sheer force of will into something practical, like walls to protect us from the cold, a pool of sand for my cat to dip his feet into. The smell of my husband, always tinged with mint and water, which is starkly missing from my home now that he’s gone back to Virginia.

I went to the drugstore yesterday to buy shampoo. I spent 20 minutes popping them open and smelling their insides.